Another companies information on my invoice
My customer emailed me late last week to tell me that I had sent them another company's invoice. Upon opening the link supplied in the original emailed they replied to, I was greeted with my company'...
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This is so bad ! such a massive breach of privacy. This happened to us about 3 months ago. Myob brushed us off and had no explanation and denied it was 'a thing' then it happened again yesterday. My customer and us now know of a lady in Vic whos undergoing behavioural therapy treatement as well as her address and contact details.... Im sure she would not be thrilled about that!
Not to mention how incompetent we look to our customers when they recieve a random invoice...
Why is this happening? What is the solution? What is Myob doing about this?
Hear, hear!