Forum Discussion

frase's avatar
frase
User
4 years ago
Solved

duplicate supplier invoice number

hi 

i have switchedon the duplicate warning in preferences and it appears to work for 1 duplicate invoice and then drops off. I am not using the intray and i searched the forum and answers appear to be back in 2018. Is any one else still having this problem 

  • Melisa_D's avatar
    Melisa_D
    4 years ago

    Hi frase, 

     

    Thank you for your post. Can you please clear your AccountRight cache, once cleared can you please sign back into AccountRight and check to see if the warning appears. 

     

    Please do let me know how you go. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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  • Melisa_D's avatar
    Melisa_D
    Former Staff
    4 years ago

    Hi frase, 

     

    Thank you for your post. Can you please clear your AccountRight cache, once cleared can you please sign back into AccountRight and check to see if the warning appears. 

     

    Please do let me know how you go. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.