Forum Discussion

AndrewStephen's avatar
AndrewStephen
Valued Cover User
2 years ago

Grrr An unbalanced transactionmay not be recorded

Grrrrr These An unbalanced transactionmay not be recorded errors are driving me crazy. Just entered a purchase order with 200+ items on it and get this error message. I then wasted over 20 minut...
ChrisMYOB's avatar
ChrisMYOB
Former Staff
2 years ago

Hello AndrewStephen 

 

 

Sorry for the experience you are having, if you would like to provide more feedback on this issue you can do so here.

 

The error happening is caused by 3 decimal places in the line item causing the transaction to be unbalanced. Although we may not see this extra decimal it is calculating, and you do need to click in the field and manually type the amounts. This should bypass the issue.