NOT ABLE TO CHANGE ORDER TO INVOICE

Question

Hi,&nbsp;I am not able to change order to invoice.&nbsp;1. There is no 100% discount on any items in the order.2. There is no same item used more than once on the order.3. We have tried to remove all discount to convert the order to invoice but it doesn't work, same error occurs.&nbsp;&nbsp;Please check the error message and log.

kctrade · Accepted Answer

It has been fixed by technical support team.&nbsp;We had a very long phone call to get through it.&nbsp;Thank you!

gavin12345 · Answer

Hi&nbsp;Kctrade&nbsp;&nbsp;You seemed to have covered the more common causes of this error. Perhaps post a screenshot of the Order (blur or cover any confidential info). Someone might be able to spot the issue.&nbsp;RegardsGavin

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NOT ABLE TO CHANGE ORDER TO INVOICE

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