Forum Discussion
Melisa_D
Former Staff
Hi MJPop,
My apologies have you cleared the AccountRight cache ? If you haven't can you try this.
When using Multiple currencies, you should have the option to untick Turn on Live Exchange Rates (system wide). If you don't can you provide a screenshot of your window.
MJPop
2 years agoExperienced Cover User
I have now cleared the cache and closed/reopened the program, but the issue persists.
It is not getting a different rate each time, it always enters the same rate.
Attached pic is the greyed out option to enable multi-currency. This is when logged in as administrator, but the same things happens when logged in as a user.