Forum Discussion
Hi MJPop,
Sorry for missing your response. Did you still need assistance with this ?
If you do, please let me know.
The problem is still ongoing, the option to switch off multi-currency is still greyed out for all users.
Please advise a solution.
- Melisa_D2 years agoFormer Staff
- MJPop2 years agoExperienced Cover User
Hi Melisa_D ,
Have you made any related changes in the software?
We are running the most current build available and still have the same issue.
- Melisa_D2 years agoFormer Staff
Hi MJPop,
Is your file online or local ? Once Multi-currency is enabled it cannot be turned off, the Live exchange rates button will only work if your file is online.
If your file is local it won't give you the option to turn off Mutli-currency and to turn on/off Live exchange rates, apologies for not mentioning this earlier.
Can you provide me a screenshot of the unknown rates appearing when you're entering purchase orders so I can look into this further.