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Tamarahhh's avatar
Tamarahhh
User
5 years ago
Solved

Error Message when sending payslips, purchase orders, statements

Hi    I am getting an error message everytime I try and send payslips, statements, purchase orders   the error message i get is below. Also when I try to close the 'review payslips before deliver...
  • Gayathri's avatar
    Gayathri
    5 years ago

    Hi Tamarahhh,

     

    Thank you for the post!

     

    Thank you for providing the detailed error message.Going by your error details this is definitely caused by the colloquially known "interop" errors. This is due to leftover Registry Keys causing errors when applications try and use Outlook via this method.

    I am linking you to one of our forum posts answered by one of our moderators on this topic. To view our response to their post and this includes a link on System.InvalidCastException error message when sending remittance advices or pay slips that you can view with an IT Professional to investigate.

     

    Thank you.

     

Gayathri's avatar
Gayathri
Former Staff
5 years ago

Hi Tamarahhh,

 

Thank you for the post!

 

Thank you for providing the detailed error message.Going by your error details this is definitely caused by the colloquially known "interop" errors. This is due to leftover Registry Keys causing errors when applications try and use Outlook via this method.

I am linking you to one of our forum posts answered by one of our moderators on this topic. To view our response to their post and this includes a link on System.InvalidCastException error message when sending remittance advices or pay slips that you can view with an IT Professional to investigate.

 

Thank you.