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childcare's avatar
childcare
Cover User
3 months ago

Reinstating an employee

I am having the reinstating issue as a previous person. We have reinstated an employee who was terminated and had all leave paid out. Upon reinstating him, he has an incorrect leave balance which should be zero leave entitled.  I have already reinstated him rather than starting a new card, as I can see this also helps resolve the issue.

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  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    3 months ago

    Hi, Childcare

     

    We sent you a private message requesting additional details to further assist you with your concern. Kindly include in the private messages the screenshot of the Entitlement Balance Detail report of the impacted employee. We are looking forward to your response.

     

    Best regards,

    Doreen

    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator
      3 months ago

      Hi, Childcare

       

      We recently requested additional details to further assist you with your concern. Please let us know if you're still having issues. We are here to assist.

       

      Best regards,

      Doreen

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    3 months ago

    Hi, Childcare

     

    We hope you are doing well. Given that we haven't heard any updates, we're going to close this case for now. However, if you find you need more help, you're more than welcome to start a new post. We're always here to support!

     

    Best regards,

    Doreen