Kristyh1
3 years agoTrusted User
STP Error SBR.GEN.AUTH.008
i Set up my client STP back in July 2021 and they have just noticed that all of there STP reporting has rejected to the ATO. When i logged in with my credentials I was able to report a NIL payrun...
- 3 years ago
Hi Kristyh1
The Software ID for a registered agent and a business are different.
A registered agent's Software ID is connected to the agent's RAN and ABN. If you lodge STP for your clients you use your own Software ID.
If a client is lodging their own STP reports, they would use their Software ID which is connected to the business ABN.
Please let us know if you need further help.