Hi,
For the life of me I do not understand why AccountRight is set up to duplicate the original invoice number for back orders. In a perfect world, once you click the tab to turn the back order into an invoice the next unique invoice number would also be allocated. If that's not possible, please allow the warnings set for duplicated invoice numbers to show up! And before you ask yes I do have the settings for these warnings set up correctly...
Frustrated much!
Roy
- David_Cree7 years agoUltimate Partner
Hello Roy RoyH
If you go to Setup / Preferences / Sales tab you will see that there is an option available to retain the Original Invoice Number on Backorders. If tou take off the tick you will have what you are after - a new nunber.
Cheers
David
- RoyH7 years agoCover User
Hi David,
I appreciate your feedback but I have this box unticked, hence why I am frustrated.
Roy
- David_Cree7 years agoUltimate Partner
Hello Roy, RoyH
I have testedin the Clearwater sample file and it works ok for me. Could you also try in Clearwater with the option tick off?
I entered a new sale for quantity of 2 for an item with only one item in stock. The invoice # allocated was 14. When I recorded it I got the screen to say there was not enough in stock & I chose to Backorder. An invoice #14 was created and a new order #15 was created for the back order.
It should work for you. What version of MYOB are you using?
Cheers
David
- RoyH7 years agoCover User
Hi David,
I have just upgraded to the new 2017.1 version.
Let me see if it works and I will get back to you.
Roy
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