MYOB has to close
Hi,
I have been updating information in Employee Card Files. MYOB keeps telling me there is an error and needs to close?? I have started & re-started with no success. Can someone please advise.
thanks,
AccountRight Application Error Report
=====================================
Application Version: 2018.4.21.6219
Application File Version: 2018.4.21.6556
Incident Id: 79fda8e9-f0ce-42cd-9661-22fa6dff2f66
Time: Friday, 3 May 2019 9:07:42 AM
Code:
Unknown (0)
Message:
(Unknown): ShowUIView(CardDetail,...,...)
Stack Trace
----------------------------------------
1 : MYOB.Huxley.API.HuxleyApplicationException
----------------------------------------
MYOB.Huxley.API.HuxleyApplicationException: (Unknown): ShowUIView(CardDetail,...,...) ---> System.AggregateException: One or more errors occurred. ---> System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a send. ---> System.IO.IOException: Authentication failed because the remote party has closed the transport stream.
--- End of inner exception stack trace ---
--- End of inner exception stack trace ---
--- End of inner exception stack trace ---
at mscorlib!0x060056ec!System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) +0x27
at mscorlib!0x060056f7!System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) +0x1b3
at Huxley.Service.Gateway!0x06000001!MYOB.Huxley.Service.Gateway.API.IGatewayService.Dispatch(String name, Object[] arguments)
at Huxley.Service.Proxy!0x060002d2!MYOB.Huxley.Service.Proxy.Services.ProxyCardContainerService.GetCount(String relationshipKey, List`1 relationshipIds) +0x0
at Huxley.UI.Decorators!0x060002cc!MYOB.Huxley.UI.Decorators.Services.DecoratorServiceMYOBHuxleyApplicationServicesContainerAPIICardContainerService.MYOB.Huxley.ApplicationServices.Container.API.ICardContainerService.GetCount(String relationshipKey, List`1 relationshipIds) +0x52
at Huxley.UI.Model!0x06000503!MYOB.Huxley.UI.Model.Context.CardContext.GetCount(List`1 cardUid) +0x0
at Huxley.UI.Controllers!0x06001ae7!MYOB.Huxley.UI.Controllers.Cards.CardDetailController.NumOfAttachments() +0x33
at Huxley.UI.Forms!0x06002002!MYOB.Huxley.UI.Forms.Cards.DetailContainers.CardDetail.UpdateAttachmentsCount(String cardUid) +0x43
at Huxley.UI.Forms!0x06002001!MYOB.Huxley.UI.Forms.Cards.DetailContainers.CardDetail.SetupContainer() +0x70
at Huxley.UI.Forms!0x06000009!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.InitializeContainer(IUIViewPresenter uiPresenter, IController parentController, IUIContext context, EntityInfo eInfo) +0x1ec
at Huxley.UI.Forms!0x06000061!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.DynamicContainerLoad(String resourceId, String name, IController controller, IUIContext context, EntityInfo eInfo, Boolean visible) +0x248
at Huxley.UI.Forms!0x0600005d!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.DynamicContainerLoad(String resourceId, IUIContext context, EntityInfo eInfo) +0xa
at Huxley.UI.Forms!0x06000687!MYOB.Huxley.UI.Forms.BaseForms.BaseViewForm.InitializeForm(UIViewType ViewType, IUIViewPresenter uiViewPresenter, String containerResourceID, IUICompanyFile companyFile, EntityInfo eInfo, Boolean showAsModal, BeginNotificationRefreshMethod refreshMethod) +0x121
at Huxley.UI.Framework!0x060001b3!MYOB.Huxley.UI.Framework.Presenter.UIViewFactory.GetForm(UIViewType viewType, EntityInfo eInfo, IUIViewPresenter presenter, Boolean showAsModal, BeginNotificationRefreshMethod refreshMethod) +0x87
at Huxley.UI.Framework!0x060001b2!MYOB.Huxley.UI.Framework.Presenter.UIViewFactory.Show(IUIViewPresenter presenter, UIViewType viewType, Boolean showDialog, EntityInfo eInfo, IUIContext context, Boolean visible, BeginNotificationRefreshMethod refreshMethod) +0xa1
at Huxley.UI.Framework!0x060001d5!MYOB.Huxley.UI.Framework.Presenter.UIViewPresenter.ShowUIView(UIViewType uiViewType, EntityInfo entityInfo, BeginNotificationRefreshMethod refreshMethod) +0x69
--- End of inner exception stack trace ---
at Huxley.UI.Framework!0x060001d5!MYOB.Huxley.UI.Framework.Presenter.UIViewPresenter.ShowUIView(UIViewType uiViewType, EntityInfo entityInfo, BeginNotificationRefreshMethod refreshMethod) +0xa7
at Huxley.UI.Forms!0x06001eba!MYOB.Huxley.UI.Forms.Cards.CardsGrid.OnCustomNavigationEvent(UIViewType uiViewType, EntityInfo eInfo, Boolean showAsDialog, BeginNotificationRefreshMethod refreshMethod) +0x0
at Huxley.UI.Forms!0x0600001e!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.RaiseNavigationEvent(UIViewType uiViewType, EntityInfo eInfo, Boolean showAsDialog, Boolean causeRefresh) +0x33
at Huxley.UI.Forms!0x06001ef2!MYOB.Huxley.UI.Forms.Cards.CardsGrid.LaunchDetail(UICardSummary editCard) +0x3d
at Huxley.UI.Forms!0x06001ec8!MYOB.Huxley.UI.Forms.Cards.CardsGrid.grdvCardsList_DrillDownClicked(Object sender, DrilldownClickedArgs e) +0x16
at Huxley.UI.Controls!0x06000597!MYOB.Huxley.UI.Controls.External.ExtGridView.InvokeDrillDownClicked(Object row) +0x23
at Huxley.UI.Controls!0x060005ba!MYOB.Huxley.UI.Controls.External.ExtGridView.ExtGridView_Click(Object sender, EventArgs e) +0xef
at DevExpress.XtraGrid.v17.1!0x060004a5!DevExpress.XtraGrid.Views.Base.BaseView.RaiseClick(EventArgs e) +0x19
at DevExpress.XtraGrid.v17.1!0x06000117!DevExpress.XtraGrid.Views.Grid.Handler.GridHandler.OnClick(MouseEventArgs ev) +0x7
at DevExpress.Utils.v17.1!0x06002738!DevExpress.Utils.Controls.BaseHandler.ProcessEvent(EventType etype, Object args) +0x8e
at DevExpress.XtraGrid.v17.1!0x060000e8!DevExpress.XtraGrid.Views.Base.Handler.BaseViewHandler.ProcessEvent(EventType etype, Object args) +0x22
at DevExpress.XtraGrid.v17.1!0x0600216d!DevExpress.XtraGrid.GridControl.OnClick(EventArgs ev) +0x33
at System.Windows.Forms!0x06000e58!System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) +0xf2
at System.Windows.Forms!0x06000e68!System.Windows.Forms.Control.WndProc(Message& m) +0x66f
at DevExpress.XtraEditors.v17.1!0x06001445!DevExpress.XtraEditors.Container.EditorContainer.WndProc(Message& m) +0x67
at DevExpress.XtraGrid.v17.1!0x0600214e!DevExpress.XtraGrid.GridControl.WndProc(Message& m) +0xbb
at System.Windows.Forms!0x06005503!System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) +0x0
at System.Windows.Forms!0x06005506!System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) +0x8e
at System.Windows.Forms!0x06002cd8!System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) +0x25
==========
MODULE: DevExpress.Utils.v17.1 => DevExpress.Utils.v17.1, Version=17.1.7.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a; G:b8c34c059b804930811d5f6d50999b6c; A:1
MODULE: DevExpress.XtraEditors.v17.1 => DevExpress.XtraEditors.v17.1, Version=17.1.7.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a; G:6df94e55f5bd4444b910d4b2a37076a4; A:1
MODULE: DevExpress.XtraGrid.v17.1 => DevExpress.XtraGrid.v17.1, Version=17.1.7.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a; G:6a6f2858c181409aa7c4eb6bd501ac5f; A:1
MODULE: Huxley.Service.Gateway => Huxley.Service.Gateway, Version=2018.4.21.6219, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:afb39e13d6d440679c688887512dd39a; A:1
MODULE: Huxley.Service.Proxy => Huxley.Service.Proxy, Version=2018.4.21.6219, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:2500a65c2b334f5da51eea9f42de0051; A:1
MODULE: Huxley.UI.Controllers => Huxley.UI.Controllers, Version=2018.4.21.6219, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:fc7dabbcf27c49d8bf32866e185fd7e9; A:1
MODULE: Huxley.UI.Controls => Huxley.UI.Controls, Version=2018.4.21.6219, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:be73e9a2f5d04edba13485ef183994f2; A:1
MODULE: Huxley.UI.Decorators => Huxley.UI.Decorators, Version=2018.4.21.6219, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:c13966d5c74345eebdea31a52f001029; A:1
MODULE: Huxley.UI.Forms => Huxley.UI.Forms, Version=2018.4.21.6219, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:19808a22667a4c309d30e1fe83529632; A:1
MODULE: Huxley.UI.Framework => Huxley.UI.Framework, Version=2018.4.21.6219, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:a75902d4d2d2450c87c83652ec74641f; A:1
MODULE: Huxley.UI.Model => Huxley.UI.Model, Version=2018.4.21.6219, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:77169773f55f402b8403f766bf10b40d; A:1
MODULE: mscorlib => mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; G:be296fd92051458d9b977cf25e4b0140; A:2
MODULE: System.Windows.Forms => System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; G:199b31db99b1448abbbf936be78a06de; A:1
----------------------------------------
2 : System.AggregateException
----------------------------------------
System.AggregateException: One or more errors occurred. ---> System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a send. ---> System.IO.IOException: Authentication failed because the remote party has closed the transport stream.
--- End of inner exception stack trace ---
--- End of inner exception stack trace ---
--- End of inner exception stack trace ---
at mscorlib!0x060056ec!System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) +0x27
at mscorlib!0x060056f7!System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) +0x1b3
at Huxley.Service.Gateway!0x06000001!MYOB.Huxley.Service.Gateway.API.IGatewayService.Dispatch(String name, Object[] arguments)
at Huxley.Service.Proxy!0x060002d2!MYOB.Huxley.Service.Proxy.Services.ProxyCardContainerService.GetCount(String relationshipKey, List`1 relationshipIds) +0x0
at Huxley.UI.Decorators!0x060002cc!MYOB.Huxley.UI.Decorators.Services.DecoratorServiceMYOBHuxleyApplicationServicesContainerAPIICardContainerService.MYOB.Huxley.ApplicationServices.Container.API.ICardContainerService.GetCount(String relationshipKey, List`1 relationshipIds) +0x52
at Huxley.UI.Model!0x06000503!MYOB.Huxley.UI.Model.Context.CardContext.GetCount(List`1 cardUid) +0x0
at Huxley.UI.Controllers!0x06001ae7!MYOB.Huxley.UI.Controllers.Cards.CardDetailController.NumOfAttachments() +0x33
at Huxley.UI.Forms!0x06002002!MYOB.Huxley.UI.Forms.Cards.DetailContainers.CardDetail.UpdateAttachmentsCount(String cardUid) +0x43
at Huxley.UI.Forms!0x06002001!MYOB.Huxley.UI.Forms.Cards.DetailContainers.CardDetail.SetupContainer() +0x70
at Huxley.UI.Forms!0x06000009!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.InitializeContainer(IUIViewPresenter uiPresenter, IController parentController, IUIContext context, EntityInfo eInfo) +0x1ec
at Huxley.UI.Forms!0x06000061!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.DynamicContainerLoad(String resourceId, String name, IController controller, IUIContext context, EntityInfo eInfo, Boolean visible) +0x248
at Huxley.UI.Forms!0x0600005d!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.DynamicContainerLoad(String resourceId, IUIContext context, EntityInfo eInfo) +0xa
at Huxley.UI.Forms!0x06000687!MYOB.Huxley.UI.Forms.BaseForms.BaseViewForm.InitializeForm(UIViewType ViewType, IUIViewPresenter uiViewPresenter, String containerResourceID, IUICompanyFile companyFile, EntityInfo eInfo, Boolean showAsModal, BeginNotificationRefreshMethod refreshMethod) +0x121
at Huxley.UI.Framework!0x060001b3!MYOB.Huxley.UI.Framework.Presenter.UIViewFactory.GetForm(UIViewType viewType, EntityInfo eInfo, IUIViewPresenter presenter, Boolean showAsModal, BeginNotificationRefreshMethod refreshMethod) +0x87
at Huxley.UI.Framework!0x060001b2!MYOB.Huxley.UI.Framework.Presenter.UIViewFactory.Show(IUIViewPresenter presenter, UIViewType viewType, Boolean showDialog, EntityInfo eInfo, IUIContext context, Boolean visible, BeginNotificationRefreshMethod refreshMethod) +0xa1
at Huxley.UI.Framework!0x060001d5!MYOB.Huxley.UI.Framework.Presenter.UIViewPresenter.ShowUIView(UIViewType uiViewType, EntityInfo entityInfo, BeginNotificationRefreshMethod refreshMethod) +0x69
==========
MODULE: Huxley.Service.Gateway => Huxley.Service.Gateway, Version=2018.4.21.6219, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:afb39e13d6d440679c688887512dd39a; A:1
MODULE: Huxley.Service.Proxy => Huxley.Service.Proxy, Version=2018.4.21.6219, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:2500a65c2b334f5da51eea9f42de0051; A:1
MODULE: Huxley.UI.Controllers => Huxley.UI.Controllers, Version=2018.4.21.6219, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:fc7dabbcf27c49d8bf32866e185fd7e9; A:1
MODULE: Huxley.UI.Decorators => Huxley.UI.Decorators, Version=2018.4.21.6219, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:c13966d5c74345eebdea31a52f001029; A:1
MODULE: Huxley.UI.Forms => Huxley.UI.Forms, Version=2018.4.21.6219, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:19808a22667a4c309d30e1fe83529632; A:1
MODULE: Huxley.UI.Framework => Huxley.UI.Framework, Version=2018.4.21.6219, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:a75902d4d2d2450c87c83652ec74641f; A:1
MODULE: Huxley.UI.Model => Huxley.UI.Model, Version=2018.4.21.6219, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:77169773f55f402b8403f766bf10b40d; A:1
MODULE: mscorlib => mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; G:be296fd92051458d9b977cf25e4b0140; A:2
----------------------------------------
3 : System.Net.Http.HttpRequestException
----------------------------------------
System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a send. ---> System.IO.IOException: Authentication failed because the remote party has closed the transport stream.
--- End of inner exception stack trace ---
Hi Kaye4
There was a problem with the Document Server at the time you posted. When I was looking in on it, looks like we had a problem with the container it was hosted on. This can cause problems with Card Files as these would be trying to make a call to the Document Server.
Working with the crew, we managed to fix the problem, are you able to close and re-open AccountRight and see if this is now working?
Relevant Link:
