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April - last edited a week ago
UPDATE: Please refer to comment below (dated Sept 2017) for more information.
We’ve learned that some clients have received emails containing fake invoices that direct people to a website where malware may be installed on their computer.
Here's an example of what one of these fake emails looks like.
Note that it was sent from one of the following email addresses or domains:
They will show a non-MYOB link when you hover over the link
Here's what a real MYOB email looks like.:
We strongly recommend not clicking on links in messages that come from strange or unrecognised email addresses. We’d also like to remind people to ensure they have good anti-virus protection installed, make sure their software is up-to-date and they have firewalls in place.
We have alerted the relevant authorities about this scam and we are actively working with them to block the websites in question.
Here are some tips to protect yourself against fraudulent emails:
If you are unsure whether an email message from MYOB is genuine or if you’d like further clarification, you’re welcome to post on the MYOB Community Forum.
September - last edited November
MYOB uses Docusign for generating supplier orders for our Practice Solution software. If you are not expecting one, please do not click on the link. If in any doubt about the source of the email, please contact your Partner Manager for clarification.
We use GlobalSign for the signing of our documents. When documents are sent using GlobalSign the sender will most likely be your MYOB accountant and not directly from MYOB.
A new MYOB phishing email pretending to be from MYOB employees has been reported. Instead of using a impersonated MYOB invoice, the attackers are using a Docusign request that at first glance appears to be sent from someone at MYOB.
The subject line on all the messages we've seen so far has been “Your MYOB Supply Order”. Here’s what one of the messages would look like:
If you receive one of these, please forward a copy to email@example.com. We request you to please follow the tips in the original post to protect yourself against fraudulent emails.