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Set default Invoice Delivery Status to 'to be emailed'
Hi, Is there a way to set the invoice delivery status as 'to be emailed' as default. Several new customer cards get created everyday and it's left to me to manually go and change each one and it is very time consuming and frustrating. Thanks3Views0likes1Commentbounced super payments
Hi, I don't seem to be able to create a post in this community anymore. There is no "Create a Post" button anymore which is super frustrating. My issue is with a missing super fund from the MYOB list. The USI is 76746741299027 which MYOB has as the AMP Personal Superannuation Fund. The ATO's super fund lookup has it as Personal Superannuation Plan overseen by National Mutual Retirement Fund. Super attempted to be paid to this fund has bounced back. Please help! Thank you, Amanda5Views0likes1CommentMYOB Offer Poor Support
Frankly I am just looking to vent. The support I receive from MYOB is always terrible. When you finally get through, the people you talk to are horribly under-equiped to answer the questions/solve problems. In one case I had a MYOB bug that I needed to deal with. The first time i had the problem, they fixed my transactions. The next time - bad luck, your system is always going to reflect inaccurate information. I have already started migrating one of my company files to Quick Books, and the support I have received from them has been exceptional. I have already run MYOB and Quick Books in parallel for one quarter and successfully matched, and I am about to reconcile the 2nd quarter. Assuming both sets of books matched again, I will be closing one MYOB file and in all likelihood will start runing my other company file in parallel with Quickbooks shortly after. I have been with MYOB since 2010 and their support has steadily and surely become worse. I am amused by the fact that after MYOB have provided support assistance they send you a "MYOBelieve you can DIY!" email, when their own support people flounded with the problem. I made a support call yesterday where I spent over an hour on the phone and eventually got some glib advice about how to solve the problem (after the support person had to call for advice). Interestingly, I went to see my Accountant's MYOB person today, and they not only suggested in a few moments what the MYOB people took me an hour to get to yeterday, but also showed me a much better way to correct the transactions in question. I really would prefer to stay with MYOB. They know and I know, most people will put up with poor service, because it is too hard to change their accounting software - which is exactly what I did. It gets to the point where staying makes no sense staying though, and it is now worth the pain of migrating.420Views3likes8CommentsClient Accounting
Is anyone having trouble accessing online client accounting today? Also, I can't log into my.myob. Is there an outage?VinceP41 minutes agoPlace MYOB Accountants Office & Accountants EnterpriseMYOB Accountants Office & Accountants Enterprise19Views0likes3CommentsBank feeds
I had a credit card bank feed working very well for over 12 months. I started a second additional myob account for a separate business and asked for its own bank feed from a dedicated bank account. Somehow the new business bank feed picked up its assigned bank account and ALSO the credit card for the original MYOB account. ( I cancelled the credit card on the new bank feed ) The original MYOB account then stopped receiving the credit card bankfeed which was working perfectly well. I have checked the original MYOB bank feed and it says connected and ready . Multiple phone calls to MYOB and bank and they say all is ok ??? very frustrating as still no feed. Should I cancel the bankfeed, wait several days and the re-apply in the hope that it resets itself ? Ash14Views0likes3Comments