Forum Discussion

Crunchtime's avatar
Crunchtime
Cover User
5 years ago
Solved

Accidentally closed current Payroll Year

Hi All, I went to process the first payroll for the current year (2020), but an error says I can't enter in a closed payroll year... When cheking the settings (Set up > General Payroll Information) i...
  • ronatbas's avatar
    ronatbas
    5 years ago

    Crunchtime 

     

    I hate being the bearer of bad news, but the file is now virtually useless.There is no roll back  of the  payroll area. If you have recent backup or are in the cloud there is a recovery that will need some reentry of data. Find yourself an experienced Certified Consultant who has experience in this area and work closely with them to ensure that the process gives you a true record of both your financial and payroll.

    There  is another method that involves opening a new Payroll only file. Staff details can be brought across fairly painlessly and existing data can be entered either as per pay period or as a one off pay. Future pays can then be put back into your current finance file as a journal on a monthly basis.

     

ronatbas's avatar
ronatbas
Ultimate Partner

Crunchtime 

 

I hate being the bearer of bad news, but the file is now virtually useless.There is no roll back  of the  payroll area. If you have recent backup or are in the cloud there is a recovery that will need some reentry of data. Find yourself an experienced Certified Consultant who has experience in this area and work closely with them to ensure that the process gives you a true record of both your financial and payroll.

There  is another method that involves opening a new Payroll only file. Staff details can be brought across fairly painlessly and existing data can be entered either as per pay period or as a one off pay. Future pays can then be put back into your current finance file as a journal on a monthly basis.

 

Golfnut's avatar
Golfnut
Cover User
5 years ago

I'm another user who after recieving an Email from ATO, saying that I had not closed off my Payroll year for STP, have accidentally closed off the current year as well, surely MYOB needs to include a feature to roll back a Payroll Year seeing how you can reverse just about every other transaction.

I have read that if the date is known there is a possibility of retreiving a back up copy off the server, true or false.

I am trying to explain my situation to the ATO, that I will be a year out in my STP data.

Any suggestions?

  • Andrew_Y's avatar
    Andrew_Y
    Former Staff
    5 years ago

    Hello Golfnut 

     

    Sorry to hear that you have had issues with a closed Payroll year.  If you have your file updated on the cloud, you may want to consider the paid backup retrieval service offered for online AccountRight files.  Information for this can be found on this page MYOB data file repair services > (Backup Retrieval).

     

    Do note that this option is not designed to be a replacement for your own backup routines and is only intended for extreme circumstances.  We do strongly suggest that all users maintain a backup system as this is a last resort situation.

    • Golfnut's avatar
      Golfnut
      Cover User
      5 years ago

      Thank you, 

       

      All sorted, I only have 2 payroll runs to re do, and a week of purchases to re do, have obtain a backup copy of company file, alls good, shall be instigating a back up regime in future as a supplement to the online.

       

      Bruce