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June 2020
June 2020
Hi, I am having a problem with payroll at the moment where the accrued hours for annual leave are not carrying accrorss correctly when applying them to a pay. For instance I have an employee with 106 hours however when we try to apply say 16 hours to it we get a warning saying the balance will be -13.08 hours basically being for the weeks annual leave hours accrued minus the applied hours (16). We haven't had an issue in the past, however we updated to 2020.2 yesterday and thinking this may be contributing. This is happening only with 2 employees, the rest are fine.
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June 2020
June 2020
Hi @BundyBear77
Thanks for your post. We are aware of an issue in 2020.2 where paying employee leave is generating the message Paying this leave will result in a negative leave balance for <insert employee name>. This issue is currently being investigated by our developers.
The warning message is being displayed incorrectly and the underlying figures will be correct. If a user proceeds with the pay the employee’s figures will be updated correctly and they will have the correct balance displayed on the pay slip. Reports and the employee's card file will also show the correct figures after the pay has been processed.
As long as the employee has enough leave to cover the amount of leave being taken, the warning message can be safely ignored. It is only the warning message that is displaying incorrectly.
Please let me know if you need further help.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Cheers,
Tracey
Previously @bungy15
MYOB Community Support
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July 2020
July 2020
Thank you for that update and how to resolve in the interim. I ran into the same problem this morning with both AL and PC leave displaying error will leave in negative balance.
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