Forum Discussion
when our Business Contact goes to STP reporting it does not allow her to click on send - see attached but she was able to complete and finalise the EOY 2022
Hi meldon,
Thanks for the screenshot. The latest report sent to via STP reporting appears as sent, has the status now updated as accepted ? Can you please confirm what the status is.
- meldon2 years agoExperienced Cover User
i have always been the contact and did send the first stp for this financial year but the new contact did the EOY reconcilation and sent them to the ATO but she cannot send the weekly stp reports - I can still send them but i thought changing the contact meant that she could send the weekly reports?
- Melisa_D2 years agoFormer Staff
Hi meldon,
If she is a new contact reporting STP, she would need to be added as a declarer. This help article has information and instructions on how to add a declarer.
If she has already been added as a declarer, lease confirm what the returned status is of the rejected reports.
- meldon2 years agoExperienced Cover User
hi Melisa, it appears that our new contact can send payroll info but only when she has completed the payrun. she cannot go back into the reporting and send at a later date - query why?