Forum Discussion

HaydenOESA's avatar
HaydenOESA
User
11 months ago

Cannot pay Super

Dear MYOB staff,

When I tried to pay Super, it shows the following:

"Super choice has updated their Product Disclosure. You'll need the administrator to view and agree to Terms and Conditions in the Pay super settings before you can continue." 

When I click "Go to settings", it shows the following:

"Whoops, we've hit a snag!

You need to be an AccountRight or MYOB Business online administrator, or the MYOB account owner, to agree to the new Terms and Conditions for MYOB Pay Super.

Contact one of your online administrators or the MYOB account owner, and they’ll set you up."

Would you please advise step by step to set up and allow me to pay Super?

1 Reply

Sort By
Replies have been turned off for this discussion
  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    11 months ago

    Hi HaydenOESA 

     

    Thanks for your post and Welcome to MYOB Community Forum.

     

    The message comes up if the email address you are using when logging in is registered as Pay Super Authoriser or file Administrator or owner. To further assist you with this, kindly send me a private message with the following details:

     

    • Serial number
    • Name of primary contact and email address
    • Business name
    • Email address using when logging in

     

    Best regards,

    Doreen