Doreen_P
MYOB Moderator
Joined 2 years ago
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Re: Duplicate invoice
Hi rachtatli If you're using the AccountRight browser and set up the warning for duplicate invoice in the desktop version, the browser will not remember the setting preferences of warning duplicate invoice. But no worries, I was able to relay your concern to the relevant team. If you encounter any more quirks or have other questions, feel free to post again. Best regards, DoreenRe: Supplier name not appearing in drop down list in bills.
Hi rachtatli It sounds like the supplier might have been made inactive, which could be why they're not showing up under the Bills window. To check, you can go to the supplier list and see if they're marked as inactive. If that's the case, just reactivating them should make them visible again in your supplier drop-down box for invoices. You can also refer to thisCommunity Forum post for more information. Let me know if you need any help with that! Best regards, DoreenRe: Need to create packing slips through myob business please, i very much need them
Hi amyady Creating packing slips directly through MYOB Business would indeed be handy. I've passed your idea along to the team for consideration in future enhancements. If you have any other thoughts or need assistance with anything else, feel free to let me know—I'm here to help! Best regards, Doreen2Views0likes0CommentsRe: Accountright Templates not working in online myob business
Hi Karadoc Great news! Thanks for sharing how you resolved the issue with setting up a new template in the online version first. This step allowed MYOB Business to recognize your detailed AccountRight templates when sending statements. It's always helpful when customers share their solutions—it can benefit others facing similar challenges. If you have any more questions or need further assistance, feel free to post again. Best regards, DoreenRe: STP2 Verification Report
Hi there Karadoc Since the payroll category already has the correct ATO reporting category, I'd recommend sending an update event just to ensure that your payroll reports align correctly. This should help reconcile any discrepancies between your STP2 Verification report and your AccountRight payroll summary. If you need any further assistance or have more questions, feel free to reach out—I'm here to help! Best regards, Doreen2Views0likes0CommentsRe: Incorrect STP Category
Hi there annbrinck Yes, you are correct! All you have to do is just change the ATO reporting category of the Paid Parental Leave. If there's a pay run that was processed incorrectly, no worries, this will not included when you send an update event. Given the fact the you were able to delete that pay run as well. In addition to that, you can create a $0 pay run for the affected employee if you don't like sending an update. Just make sure that the is for the affected payroll year. If you have further questions, feel free to ask. Best regards, Doreen0Views0likes0CommentsRe: Save Docs to Receive money and Drag & Drop
Hi LesaF Currently, the feature to attach a document to a receive money transaction isn't available yet. However, no worries—I've already passed your concern along to the team that handles these features. If you need further assistance or have more questions, feel free to ask! Best regards, Doreen2Views0likes0CommentsRe: Email Salutation
Hi JeremyH You can customize the default email subject and message for your customer emails using email variables. These variables pull information directly from your company file, making your emails personalised and professional. You can also check the link here for more information related to setting up email defaults. If you need help setting this up or have any questions, just let me know—I'm here to assist! Best regards, Doreen4Views0likes0Comments