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RossY's avatar
RossY
Contributing Cover User
16 days ago

Payroll not automatching payruns

Any idea how to fix payroll not automatching payruns to bank payments ?
RossY's avatar
RossY
Contributing Cover User
15 days ago

I have a lot of prior entries stating "Matched to payroll" ? 

What am I not seeing here ?

Doreen_P's avatar
Doreen_P
MYOB Moderator
15 days ago

Hey RossY,

 

Good question— and nice work spotting the pattern. When a bank transaction lines up with something in your records, you'll first see "Possible match found." Once it's been matched, it'll switch to "Match to [transaction type]", like payroll in your case. So those entries you're seeing just mean the matches have already been sorted. If you're still having issue with this, you reach out directly to our support team on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.

 

Cheers,

Doreen

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not automatching payruns","id":"message:891912","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:44869"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Bus-Pay"},"conversation":{"__ref":"Conversation:conversation:891912"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:891912"},"body@stripHtml({\"truncateLength\":200})":" Any idea how to fix payroll not automatching payruns to bank payments ? ","body@stringLength":"78","rawBody":"

Any idea how to fix payroll not automatching payruns to bank payments ?

","kudosSumWeight":0,"postTime":"2025-04-08T15:03:05.117+10:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:891912_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":23},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:891912":{"__typename":"Conversation","id":"conversation:891912","solved":false,"topic":{"__ref":"ForumTopicMessage:message:891912"},"lastPostingActivityTime":"2025-04-10T09:37:52.994+10:00","lastPostTime":"2025-04-10T09:37:52.994+10:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:891912":{"__typename":"ModerationData","id":"moderation_data:891912","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"Revision:revision:891912_1":{"__typename":"Revision","id":"revision:891912_1","lastEditTime":"2025-04-08T15:03:05.117+10:00"},"ForumReplyMessage:message:892016":{"__typename":"ForumReplyMessage","id":"message:892016","conversation":{"__ref":"Conversation:conversation:891912"},"author":{"__ref":"User:user:291050"},"revisionNum":1,"uid":892016,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Bus-Pay"},"subject":"Re: Payroll not automatching payruns","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:892016"},"parent":{"__ref":"ForumReplyMessage:message:892006"},"body":"

Hey RossY,

\n

 

\n

Good question— and nice work spotting the pattern. When a bank transaction lines up with something in your records, you'll first see \"Possible match found.\" Once it's been matched, it'll switch to \"Match to [transaction type]\", like payroll in your case. So those entries you're seeing just mean the matches have already been sorted. If you're still having issue with this, you reach out directly to our support team on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.

\n

 

\n

Cheers,

\n

Doreen

","body@stringLength":"1111","rawBody":"

Hey ,

\n

 

\n

Good question— and nice work spotting the pattern. When a bank transaction lines up with something in your records, you'll first see \"Possible match found.\" Once it's been matched, it'll switch to \"Match to [transaction type]\", like payroll in your case. So those entries you're seeing just mean the matches have already been sorted. If you're still having issue with this, you reach out directly to our support team on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.

\n

 

\n

Cheers,

\n

Doreen

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url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: 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I have a lot of prior entries stating \"Matched to payroll\" ? 

What am I not seeing here ?

","body@stringLength":"466","rawBody":"

I have a lot of prior entries stating \"Matched to payroll\" ? 

What am I not seeing here ?

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