Forum Discussion

  • Yes I have been trying to do the payrun all day and get the error message too.  After waiting for 1 hour for someone to answer the phone and to be told there is a glitch in the payroll software and they dont know when the payroll will be up and running again - how is this going to help us?  I have employees who live week to week so have to do the payroll TODAY.  I told the customer service lady that at least put up a notice in the payroll software so people dont have to wait for an hour for them to answer the phone.  **bleep** service - Im out of here for payroll after this - No more MYOB for me.... there are better payroll software systems that give actual customer support.

    • Brien's avatar
      Brien
      Experienced User

      I agree with you - MYOB is really unreliable and not fit for purpose I feel... bring back the old ACEPayroll!

  • Brien's avatar
    Brien
    Experienced User

    I am also unable to do a pay-run! Can't find how to contact MYOB at all either! REALLY FFFRUSTRATING!!

    • All the phone numbers I have found online dont work only the 0800 number that you wait an hour for someone to tell you the system is down - rubbish really