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Elect2022's avatar
Elect2022
Contributing User
3 years ago

Emails

Hi

 

Can you please provide instructions on how to set up MYOB so that when we are sending pay slips, remittance advices and statements directly from MYOB, it also saves a copy of them in the Sent Items in Outlook.

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  • The_Doc's avatar
    The_Doc
    Ultimate Partner

    Hi Elect2022 

     

    Only possible if you use MAPI connect from MYOB through Outlook to send your emails - much slower - Outlook has to be open - but it saves in SENT box - 

     

    However, if you use MYOB's email capability - there is no record of sent until it is received at the other end - a big hole in their programming thinking - as emails do get lost and there is no way of checking they were sent until they are received.

     

    But you cannot have both functions working.

     

    The Doc