Forum Discussion
Hi Paula3
Can you send me a screenshot of the employee card>>Payroll details tab>>Entitlements for that employee? And is that Entitlement detail report for the YTD? Does the Entitlement summary report have the same totals?
Hello Tracey,
Please find attached the screenshot.
It is the same totals
Thank you very much for your help.
Paula
- Tracey_H3 years agoFormer Staff
Hi Paula3
You're very welcome and thanks for that screenshot. There is an issue currently being investigated by our developers where that warning message can display in error. The balances in your report and the employee card look correct so you may be getting that warning in error. Processing the final pay should clear the entitlement accrual back to zero.
I'd recommend processing that pay but don't send the STP report. You can check everything in the termination is correct and the entitlement balances are zero. If there's any issues you can delete and reprocess the pay. If all is correct you can send the STP report.
If the entitlement balances are incorrect please let me know so that I look into this further.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
- Paula33 years agoContributing User
Thank you very much for your reply.
I still have that warning coming up when I process the final pay. See attached photo.
I am going to process this final pay and I wil add the termination date at the end to clear the negative projected balance of -121.28. Do you think it will work?
Will the system let me go ahead with the final pay leaving the long service leave in a negative balance?
Thank you,
Paula
- Paula33 years agoContributing User
It looks that the only way to record these 121hrs of long service leave without a warning coming up is in the long service leave entiltement. But this is not correct because I am paying the unused long service leave.
Could you please help me with this?
thank you.