I am trying to do STP year end, one of our employees gross pay is not showing in the summary?

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JowatUniv
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I am trying to do STP year end, one of our employees gross pay is not showing in the summary?

I am trying to do STP year end, one of our employees gross pay is not showing in the summary?

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Tracey_H
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Re: I am trying to do STP year end, one of our employees gross pay is not showing in the summary?

Hi @JowatUniv 

 

Thanks for your post. Process a $0 pay for that employee with that payment date as 30 June, wait until that report is accepted and then recheck the YTD verification report.

 

If the employee was terminated you will need to remove their termination date and make their card active before processing the $0 pay. Once they are reported correctly in STP you can re-enter their termination date and make the card inactive.

 

Please let me know how you go.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Cheers,
Tracey
Previously @bungy15

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