INCORRECT USE OF CHEQUE NUMBER WHEN PROCESSING ELECTRONIC FILE

[102625459]

Hi,

I processed an electronic file and did not realise that one of the transactions had picked the next available cheque number.

I cannot  change the Cheque Number on the transaction but I am not sure for auditing purposes if I should VOID the cheque and of course to make the next cheque number I use correct.

Thanks.

[Tracey_H · Accepted solution]

Hi @102625459 

Thanks for your post. You could delete or reverse that electronic payment and then reprocess with the correct cheque account. If you wanted to delete that transaction you would need to check your security preferences allows this by going to Setup>>Preferences>>Security tab and making sure Transactions can't be changed; they must be reversed is not ticked.

Please let me know if you need further help.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.