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deasey's avatar
deasey
Contributing Cover User
11 months ago

LOGIN DENIED-BACKUP IN PROGRESS

Unable to login to Account Right due to Backup in Progress message. 

 

Its payday of course and we can't access program.

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  • Hannah_V's avatar
    Hannah_V
    MYOB Moderator
    11 months ago

    Hi, deasey thank you for reaching out!

     

    I apologize for the inconvenience. No worries, I can help you with this issue.

    To further assist you, can you please send me a private message with the following information:

    • Serial Number
    • First and Last Name
    • Company Name

     

    Regards,

    Hannah 

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    11 months ago

    Hi deasey 

     

    I would like to follow up the requested details to further assist you with your concern. If you are still experiencing the issue, please don't hesitate to reply or send
    us a private message and we'll be happy to assist.

     

    Best regards,

    Doreen