MYOB Pay Super Bounced back payment

[SiroLei]

Hi, 

We paid super to employees via MYOB pay super. We have several bounced-back payments credited to our bank account. However, there are some bounced-back payments I can't reconcile to a specific employee. Usually, the bounced-back payment will match the employee contribution.  

Is there any way I can check which bounced back payment belongs to which employee? 

Regards

Siro LEI

[Melisa_D]

Hi @SiroLei, 

Thanks for your post and welcome to the Community Forum ! I'm happy to check this for you, can you please send me a private message with the below details:

• Serial number 
• Your full name and email address 
• Date and amount of the returned superannuation payment