Payroll Accruals are not consistent -

[628Blinds]

From the beginning of this new fiscal year, the payroll accruals have not been correct or consistent. I have not changed anything. Two employees are not accruing any entitlements, others are spasmodically receiving accruals but not correctly. 

I don't want to continue operating this way. What can I do? Do I need to make a manual adjustment to correct the accruals? How do I do that?

I contacted MYOB a week ago and still waiting for a response.

[Tracey_H]

Hi @628Blinds 

Thanks for your post. So that I can assist with this can you please send me the following screenshots in a private message:

1. leave entitlement payroll category, including the Exempt window
2. sample pay transaction where leave has not accrued
3. sample pay transaction where leave has accrued incorrectly