Forum Discussion
ChrisMYOB
Former Staff
Hello Everyone
Our team is currently investigating the cause of this issue.
Can you please check the version of windows you are on, if it isn't up to date, can you please update and then try again? Please let me know what version you were on, the version you upgraded to, and if it still gives you the error.
As a current workaround, you are able to put your file online and then log in using the browser version at app.myob.com and process the pay run.
Ryan_B
2 years agoPartner
Hello, I am having the same issue - running Windows 7 (yes, I know its out of date, however it worked fine before). Using current version 2022.9.0