Forum Discussion

Eliane's avatar
Eliane
Trusted Cover User
5 years ago
Solved

Payroll Reporting Centre Status

I'm trying to send my report, but despite the fact that I haven't been prompted to send it yet, it keeps giving me the status of "sending". I have refreshed several times to see if it goes back to no...
  • Tracey_H's avatar
    Tracey_H
    5 years ago

    Hi Eliane 

     

    The ATO have advised of issues with STP lodgement on their end.  If your report doesn't get accepted by the ATO, when you process your next payrun the YTD amounts will be updated. The ATO are only interested in the YTD amounts so if they are correct then you're all good.

     

    Please let me know if you continue to have problems.

Eliane's avatar
Eliane
Trusted Cover User

Melisa_D 

 

When I click on the ... (3 dots) the options are View ATO Response and Download Report.

 

It won't give me the option to send document, this is frustrating!

Tracey_H's avatar
Tracey_H
Former Staff
5 years ago

Hi Eliane 

 

The ATO have advised of issues with STP lodgement on their end.  If your report doesn't get accepted by the ATO, when you process your next payrun the YTD amounts will be updated. The ATO are only interested in the YTD amounts so if they are correct then you're all good.

 

Please let me know if you continue to have problems.