Solved
Forum Discussion
gj_rh
Contributing User
Hi,
The card is blank except for the employee name & email address which were used to send the initial onboarding email.
I've been using the onboarding for 18 months and have never encountered this problem before.
Earl_HD
2 months agoMYOB Moderator
Hi gj_rh,
Thanks for your response. In that case, we recommend resending the invite to the employee. Some other users have resolved this type of issue by sending the invitation again.
Please do let me know if it resolves for you.
Looking forward to your response.
Regards,
Earl
- gj_rh2 months agoContributing User
This worked. Thanks for your help.