Forum Discussion
Hi HarrisSmoke,
Thank you for sending these details through, I will investigate these and let you know how I go.
Sonya0202, If you prefer, please send these attachments via private message.
Hi HarrisSmoke,
As I can see from your screenshots, the Payroll Register and Payroll Activity do not reconcile with each other, and if this happens it generally indicates that a manual adjustment has been made in Pay History in the employee card. To resolve this, you will need to change the Pay History back to what it was, then process a $0 pay dated 30 June to update STP.
Once these 2 reports match, the STP reports should also balance.
Do let me know how you go and if you require further assistance.
- HarrisSmoke2 years agoExperienced User
Hi Sam,
Thank you for the repsonse. I am the only one that uses our file and I have not done any manual adjustment to the 3 affected employees. Could you see from the Payroll Activity (Detail) report that it was some of the Payroll Categories that were not included in the total in STP. These are all terminated employees that have at some stage during the FY returned as casuals. It appears that the categories that are now no longer applicable as they casual are the ones that are now not included in STP reporting. How is Pay History adjusted?
Thanks
Kathy
- Sam_R2 years agoFormer Staff
Hi HarrisSmoke,
Thanks for advising.
Just to confirm, ANY payroll categories that have been used against this employee card would need to still be assigned to them - prior to running a $0 pay run, could you please confirm if they currently have these payroll categories still assigned to their card?
- HarrisSmoke2 years agoExperienced User
Hi Sam,
Yes I had reassinged that categories before uploading a nil $0 payrill dated 30/6 for all 3 but unfortunatley that did not fix the issue.
Kind regard
Kathy