Replacing company file - Urgent

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DG2022
Contributing User
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Replacing company file - Urgent

I want to remove a company file on Cloud and add a new file onto it, no one really solved this problem over the phone? And I have been put on hold for 5 hours totally for this request, is there anyone who can help me? Thanks

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DG2022
Contributing User
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Contributing User
Contributing User

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Re: Taking an Online File offline and replacing it with another Offline File so that it is now live

Hi Melisa

 

I have the same request, could you please help me? Thank you

Melisa_D
10,735 Posts
Former Staff
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Re: Taking an Online File offline and replacing it with another Offline File so that it is now live

Hi @DG2022

 

I'm happy to help, please send me private message with the below details:

  • Serial number 
  • Your full name and email address 
  • File ID of the file (This can be found by going to Help > About MYOB AccountRight)
  • File name

Cheers,
Melisa

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