STP 2

[Sam_P]

Hi,

Is anyone else getting an error message?

'Something Went Wrong, If The Issue Persists Contact MYOB Support'

Thanks

Sam

[Tracey_H]

Hi @Sam_P 

If you're getting that error when trying to transition to STP Phase 2 and have over 200 active employee cards, our developers are working to resolve that issue in the upcoming release.

If you're getting that error when trying to access the STP reporting centre, our investigations indicate that it is caused by out-of-date Windows versions and security certificates. To resolve that error we recommend making sure Windows and security updates are completed and that you are using a supported Windows version: System requirements

Please let me know if you need further help.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

[SamP3]

Hi Tracey

Thank you for your reply.

We dont have over 200 employees and it wasnt a windows issue.

It kind of just resolved itself.

Kind Regards

Sam