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teren's avatar
teren
Experienced User
3 years ago
Solved

Super not accrued

Hi, I noted one particular employee super is not accrued.

I have checked the set up under Payroll Details - Superannuation-.

The Superannuation Guarantee is tick off - all accounts is assigned.

Calculation basis is 10%.

But when I process the pay, it still does not accrued super for this one particular employee.

I have to manually accrued every pays for this employee. Can someone help me on this?

 

TW

 

  • LRBooks61's avatar
    LRBooks61
    3 years ago

    Hi TW

     

    Check in the standard pay tab also to see if the super guarantee is showing there

     

     

    Often at the start of the month an employee does not meet the threshold of $450 to accrue super .

    So in that payrun it shows as zero.

     

    MYOB is, however , very clever and once the threshold has been reached in the next pay runs for that month it accrues for all of them

    eg 

    First pay run $200 - no super shown

    2nd pay run $200 - no super shown

    3rd payrun $200 - super shows as $60 i.e. 10% of $600

     

    Hope that helps with your issue

     

    Lisa

     

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  • LRBooks61's avatar
    LRBooks61
    Ultimate Cover User
    3 years ago

    Hi TW

     

    Check in the standard pay tab also to see if the super guarantee is showing there

     

     

    Often at the start of the month an employee does not meet the threshold of $450 to accrue super .

    So in that payrun it shows as zero.

     

    MYOB is, however , very clever and once the threshold has been reached in the next pay runs for that month it accrues for all of them

    eg 

    First pay run $200 - no super shown

    2nd pay run $200 - no super shown

    3rd payrun $200 - super shows as $60 i.e. 10% of $600

     

    Hope that helps with your issue

     

    Lisa

     

    • teren's avatar
      teren
      Experienced User
      3 years ago

      HI Lisa

      SuperGuarantee is showing on the Standard Pay tab. The staff pays is over $450 threshold as well.

      Please see attached SuperGuarantee Tab, did I miss something?

      Only this staff the super accrued is not working.

       

      Thank you

      LEE

      • LRBooks61's avatar
        LRBooks61
        Ultimate Cover User
        3 years ago

        Hi Lee,

         

        That looks percfectly fine to me .

        Have a look in the category tab where it says employee and see if anyone is ticked in there ( shouldn't matter- but if some are and this employee isn't tick them)

         

        Sorry other than that I can think of no reason it isn't accruing

         

        Lisa