Thank you for visiting our Partner Zone. This area is an exclusive space for MYOB Partners. Find out how to Partner with MYOB.
July 2022
July 2022
We have processed a batch super payment.
One employee changed his super fund and this amount was received back in the bank.
Can I process the super again in MYOB Essentials just for that one employee? When I click to create super payments and put in the date fields, the employee does not appear as MYOB thinks his super was paid.
I don't want to reverse the whole payment, I can record the refund as a "receive money".
July 2022
July 2022
Thanks for your post. The Help Article, Reversing and reprocessing super payments, has detailed instructions for handling returned super payments.
Please let me know if you need further help.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Cheers,
Tracey
Previously @bungy15
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
Did my answer help?
Mark it as a SolutionHelpful? Leave a to tell others