Hi Sridevi,
Thank you for your post.
So that I can assist you further with this, could you please provide a screenshot of the error message you're getting?
I will also leave some help articles below on STP that may be of assistance to you:
Do let me know how you with the above, and if you still have further queries.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Hi Sam
Still we are having the same issue. We unable to view our payroll transaction in payroll reporting centre. We are using server edition and using in Desktop. We are not accounting MYOB in online/cloud.
Can you please share the online URL to change our file into online.
if we are selecting started in STP 2 it shows the attached Error. While selecting payroll reporting centre it shows something went wrong from our end.
Please help on this.
If MYOB have any customer care number, please share overseas number to us.
Sridevi
Hi Sridevi,
Thanks for providing that information.
Please follow the below steps in order to file online:
Once the file has been uploaded online, you will be able to set up STP Phase 2 successfully.
If you need any further assistance with this, please do let me know.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
