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ShereeC's avatar
ShereeC
Partner
2 years ago

Whoops, something went wrong - Error when signing up for Pay Super

When I try to sign up for Pay Super, I receive the following error message:

Whoops, something went wrong.

If you have an active AccountRight subscription, get in touch with us on 1300 555 931, and we'll get you going.

 

Despite having called this number for assistance, approximately 2 hours later, we still have not been able to solve the issue. This site is the recommendation for finding a resolution.

Would somebody out there please assist.

Many thanks.

Sheree

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  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 years ago

    Hi ShereeC 

    Thank you so much for your post. I'm happy to take a look into this for you, can you please send me a private message with the following information:

     

               * Serial number

               * Business name

               * Primary contact name

               * Primary email address

    Regards,
    Earl

    • jross's avatar
      jross
      User
      2 years ago

      HI, 

       

      I am also having the same issue, is there a resolution in place now?

       

      Thanks,

    • Earl_HD's avatar
      Earl_HD
      MYOB Moderator
      2 years ago

      Hi jross 

      I'd be glad to assist you with this. can you please send me a private message with the following information:

       

                 * Serial number

                 * Business name

                 * Primary contact name

                 * Primary email address

      Regards,
      Earl