Forum Discussion

shirley61's avatar
shirley61
User
3 years ago

payroll/ super

Hi    We have an emplyee with only one name  ( non Australian )   This single name apears on her passport.   How should this be entered into MYOB /?      I have put a . as a surname  and its accept...
shirley61's avatar
shirley61
User

Thank yu for you answer 

 

It has been stuck in processing sonce 23.3.22   due to other advice I have reversed and repaid the super on 6.4.22

 

This said is completed and the old one is still stuck in procrssing but no moniers have been withdrawn from our account so therefore not paid 

 

I spoke to someone at MYOB ( longest waut time ever)    Apparently MYOB has to change the status to "Fail" for the 6.4.22 and the are nnot sure what to do with the 23.3.22 

 

 

 

This is Crazy 

 

Really not happy with this outcome 

Sam_R's avatar
Sam_R
Former Staff
3 years ago

Hi shirley61,

 

Thank you for providing those details.

 

So that I can look further into this for you, could you please send me a private message with the following details:

 

  • Serial number
  • Business name
  • Email 
  • shirley61's avatar
    shirley61
    User
    3 years ago

    hI sAM  

     

     where I am to send a private message 

     

    It doesnt look claear to me 

     

    Shirley 

    • Sam_R's avatar
      Sam_R
      Former Staff
      3 years ago

      Hi shirley61,

       

      Apologies, please try this link.