Bank account number is in valid error message when creating electronic payment batch

[user11]

Hi 

When i create the batch file to upload to bank, i get an error message saying:

Error 

Bank account number is invalid

How can i fix this?

[Leneth_A]

Hi @user11

Thanks for your post. It's great to have you here in the Community forum.

In this matter, you will need to change the bank account number. The Help Article Setting up electronic payments has detailed information and instructions to assist you on how to set up.

Also, can you check if the employee's bank account is correct? If yes, can I ask for the exact error message?

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Cheers,
Leneth