Thank you for visiting our Partner Zone. This area is an exclusive space for MYOB Partners. Find out how to Partner with MYOB.
August 2020
August 2020
I notice that I cannot combine a customer card when one of them are linked to bankfeeds.
If I unreconcile the payments in the bank feed and hide them will i be able to then combine the cards?
Solved! Go to Solution.
August 2020
August 2020
Hello @Max8
When cards are combined, the transaction details for the secondary card, including outstanding balances, are added to the primary card. Non-transaction information for the secondary card is deleted. But if bankfeed rules are set up for a card, you may see an error referencing The primary key value cannot be deleted because references to this key still exist. If this is the case, deleting the bankfeedrules for this card will allow cards to combine correctly. Please see this Help Article: Combining cards, for more information and steps.
Kind regards,
Emily
MYOB Community Support
by
AL6
a month ago
0
157
|
0
|
157
|
||
41
|
3357
|
|||
7
|
869
|
|||
3
|
303
|
|||
4
|
497
|