Customising the credit card surcharge from 1.8% to 1.5%

[Jocke]

We have been charging 1.5% surcharge on credit card transactions, with MYOB ability to pass the credit card surcharge onto the customer is there a spot where I can change the amount of the surcharge that is charged to the customer? I realize we'll be subsidising the remainder of the surcharge that is fixed at 1.8% but can I change the surcharge applied to the customer? 

[Melisa_D · Accepted solution]

Hi @Jocke, 

Thank you for your post. The online payments surcharge amount is automatically defaulted to be 1.8%, this cannot be changed. I've passed this on as feedback to the team for future consideration in product enhancement.

Please do let us know if you have any further questions. 

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