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Karla13's avatar
Karla13
Contributing User
2 years ago
Solved

Inventory not recording properly

Hi,

 

i have one invoice that I have entered in November, and some of the items have not inventory added, and some have different figures. I am not sure if this is the only supplier but it is the only one come to my attention.

 

I also have the problem of counts that is a ridiculous number and sometimes a letter as well.

 

Please can I have a solution to this to make my life easier.

 

Thank you

Karla

  • Melisa_D's avatar
    Melisa_D
    2 years ago

    Hi Karla13, 

     

    I've had the script run over the file, can you please sign out and sign back into your file and check to see if the item has been fixed. 

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  • Melisa_D's avatar
    Melisa_D
    Former Staff
    2 years ago

    Hi Karla13, 

     

    Thanks for your post and welcome to the Community Forum ! So I can assist can you please provide a screenshot of the number you're referring to. 

    • Karla13's avatar
      Karla13
      Contributing User
      2 years ago

      I have attached a snip of one of the products on our system with an unusual count.

       

      My biggest issue is the inventory not being recorded correctly.

      • Melisa_D's avatar
        Melisa_D
        Former Staff
        2 years ago

        Hi Karla13, 

         

        The attachment doesn't seem to have attached, can you please try again.