MYOB direct payments not received

[Lu2]

Hi, we're receiving the remittance advice via email for MYOB direct payemmts, but the funds are not being received into our bank account.

Thanks!

[Melisa_D]

Hi @Lu2, 

Thanks for your post. Depending on the time the payment has been authorised the payment should appear in your account then next business day (if you're with a Major bank) if your not with a major bank the will appear the second business day. Can you confirm when the payments have been authorised ?