Recurring Sale wont Record
Hi - we use recurring sales quite regurlarly, however, they will not automatically record as it says "Location ID cannot be blank". We have 2 different warehouses and although the saved recurring or...
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Hi jayemee
Can you confirm if you're facing with issue with recurring orders or with invoices as well ?
Just with recurring orders.
Hi jayemee
Thanks for clarifying.
For this particular query, if you do not use Locations in your company file ( check under Lists>>Location for more than one location), we can run a script to update the recurring item order transactions. So we can organise that, please send me your product serial number and company file name by Private Message.Please note that any changes made to the recurring item order transactions, after the script is run will cause the same issue again.
If you do use multiple locations, the only workaround would be manually using the recurring button, and adding the location to the item sales order before they record as the script will not work in this scenario.
That said, our teams are working on resolving this permanently going forward.Yes we do use multiple locations - so I will wait until the fix comes... thanks