Script run - Inventory issues

[DJAF]

I have had a script run on our inventory previously which fixed the problem but it appears I need it run again.

Our file is online

Serial # (last 4) 9812

Regards,

Daniel Jackson

[DJAF]

a bit more info - i have inventory that is 0 and $0 but is looking like a negative long number on hand

[Leneth_A · Accepted solution]

Hi @DJAF

Thanks for your post and Welcome here in the Community Forum. I hope you will find it to be a great resource and place of information.

Could you confirm the exact error message that you are getting? And may I know the main inventory issue that you are experiencing?

Let me know and I'll be glad to look into it further. 

Cheers,
Leneth

[DJAF]

i have inventory that is 0 on hand and value $0 - but is looking like a negative long number on hand

[Leneth_A]

Hi @DJAF

Thanks for confirming the error message you are getting.

We do have a script in which can run over company files that are showing unusually long decimal place or N/A inventory values or a negative inventory message when changing the preferences. Just before we do arrange for that could you confirm the company file ID - Help>>About AccountRight.

Do let me know if you have any further trouble with that.

Cheers,
Leneth

[DJAF]

company file id: 1

[Leneth_A]

Hi @DJAF

Thank you for providing the information.

I've arranged for a script to be run over the company file from the cloud that has been known to aid clients with a similar situation. We do recommend just closing down and reopening the company file.

Do let us know how you get on and if you require further assistance.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Cheers,
Leneth

[DJAF]

thanks! is this the quickest way in future or is there a better way as it needs doing 6 monthly?

[Leneth_A]

Hi @DJAF

We're glad to hear we're able to fix it for you. As of now, running the specific script for inventory issues is the quickest way to resolve it. We really appreciate your understanding on this matter.

Feel free to come back to the Community Forum if you have any more questions, we are more than happy to assist.

Cheers,
Leneth