Forum Discussion

kgordon's avatar
kgordon
Experienced User
2 years ago

Subscription pricing update

Am I the only subscriber to be shocked at another price increase in this subscription after what I would generously call a bad year? Glitches and problems, constant interruptions due to counter-intuitive updates - all of which have made extra work for me as the subscriber. It doesn't feel right.

5 Replies

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  • Price increases are not reasonable.

    This is not being addressed properly by MYOB

  • btrt4's avatar
    btrt4
    Experienced Cover User

    I am the same - advertising 54 per month for intro but charging me 272 per month after being with MYOB for 23 years - not acceptable

  • CloverQ's avatar
    CloverQ
    Former Staff

    Hi kgordon 

     

    I'm sorry to hear you feel this way. MYOB regularly accesses the pricing structure and constantly look at providing additional benefits to clients with our subscriptions. We believe that the updated pricing still offers very competitive values. 

     

    Having said that, any feedback is welcomed, please feel free to send any details to our Feedback and complaints channel, found on our Contact page.

    • Louise_xoz's avatar
      Louise_xoz
      Experienced User

      RUBBISH!

       

      How can you say you're offering a competitive and better service when your support desk can't fix bugs, after waiting on hold for hours?

    • Dianna1's avatar
      Dianna1
      User

      I have sent a complaint to the feedback email.

      Price increases are far too high 214% increase is not fair!