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3679177's avatar
3679177
User
2 years ago

Unfairly difficult to cancel MYOB AccountRight Live Standard

I have been trying for ages to get through to the call centre to cancel my subscription.

NOBODY WILL ANSWER.

THIS IS NOT ON AND I WILL MAKE TROUBLE.

My next call is to Consumer NZ of which I have membership.....they are looking for more bones to chew....this is perfect and the pubilicity will be massive.

Someone had better get onto this pronto......

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  • ChrisMYOB's avatar
    ChrisMYOB
    Former Staff
    2 years ago

    Hello 3679177 

     

    Welcome to the Community Forum.

     

    I'm sorry you have had the experience with our phone-based team.

     

    I will be more than happy to assist. Can you please send me a Private Message containing the following:

    • Business name
    • Serial number
    • Your full name
    • Reason of cancellation