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MYOB TEAMS KIOSK - constant errors (really needs to be fixed by MYOB)
Why does MYOB Teams KIOSK APP constantly have errors - it works for a few days then stops.... MYOB really needs to either invest some time & money into updating and fixing the KIOSK App or just get rid off it completly & do not offer it to consumers... They should have never offered MYOB Teams KIOSK App to their consumers until they fully tested the APP to make sure it is working correctly. I have been using it for over 6months now & forever issues. Some days it works some days it doesn't. Always getting different errors such as : - Employee section empty (not showing employees) - A problem occured, please try again - Error, no business found on your account MYOB need to fix MYOB KIOSK ASAP!! or discontinue it.8Views0likes0CommentsPay Super - Super Backpay
Hello, I need to process super backpayments dating back 6 years, as super wasn't calculated on a certain payroll category. I am completing the SCG Statements for each quarter of each year, which are uploaded to the ATO online services portal and the super and additional fees are all paid directly to the ATO via bpay. I also need to enter the backpay of super payments into payruns, but this generates them into Pay Super (but they've already been paid to the ATO). Is there a way to avoid this please? Any suggestions? Thanking you Thank you11Views0likes1CommentMYOB TEAM APP
Hi We are constantly having trouble with employees getting kicked out of the myob team app when trying to sign in or sign out of a shift. You get kicked out and have to keep trying to log in again. This does happen quite often. Employee's app is updated and they tried to reinstall but to no avail.Solved225Views0likes8CommentsNO LONGER NEEDING PAYROLL
1) We've just sold our business and no longer require Payroll. How do I delete this so we don't pay for it monthly? 2) Also the business name has changed as new owners have taken over our Trading Name. How do I change this to our new business name, our company number has not changed? 3) Do I need to continue paying for online MYOB after we have closed the business completely or can I still have access offline with saved file?29Views0likes1CommentPhase 2 - Report shown as SENT and not ACCEPTED since 30-04-24
Hi team I processed one pay on 30-04-24 but the ATO still has the status as SENT not ACCEPTED? How do I check this with the ATO? is there an email to request the acceptance of the report> Please advise thank you Regards RobynSolved95Views0likes8CommentsPayroll - ATO error code: CMN.ATO.PAYEVNTEMP.000272
Hi I am encountering a problem when processing a payroll for a workcover payment to an employee. As the worker is under workcover pay so the basic working hour is 0, when I click to record the payroll,it keeps coming up with the error code as mentioned on the subject. Can anyone help giving advice how to fix this issue, please? Thanks & regards Miranda34Views0likes3CommentsSTP not matching ATO Figures or MYOB Payroll Reports
Hi all, I reconcile our YTD Verification, ATO and Payroll reports monthly, so no surprises at the EOPY, and up until end of March it reconciled fine! I noticed for the month of April, one of our payments, although saying "Accepted" is not showing on the YTD Verification Report. That entire Payroll is missing, however, the ATO STP Reporting is correct, they have this payroll in there when I run the STP reporting on the portal. This tells me that this particular payroll was sent to the ATO fine, but why is the Verification report not reconciling? Everything is out by exactly the payroll in question, this includes Wages, Allowances, Overtime ($275.36), PAYGW ($0.04) and Super ($24.68). The Table below compares these figures. Although MYOB Reports and the ATO reconcile, the ATO figures and MYOB Verification report does not, the difference should be the RESC amount ($2,200). Could you please advise what I have to do to get the YTD Verification report in line with the MYOB reports and the ATO figures. Thanks, Eliane Gross payments PAYGW Super ATO Figures: $884,153.87 $209,333.14 MYOB STP Verification Report: $886,078.48 $209,333.10 $88,480.58 MYOB Reports: $886,353.87 $209,333.14 $88,505.26 Verification Report v MYOB Reports: -$275.39 -$0.04 $24.68 MYOB Reports v ATO Figures $2,200.00 TRUE RESC - CORRECT90Views0likes5Comments