We are aware of the error 'Dropbox.com_400_error' when backing up to Dropbox from AccountEdge mobile app and the desktop software. This is due to version 4.2 of AccountEdge Mobile Apps (AU & NZ) and older AccountEdge desktop versions are not compatible with the latest update deployed by Dropbox.
The following desktop versions of AccountEdge are not impacted:
- AccountEdge Pro v16.0 and above
- AccountEdge NE v16.0 and above
- AccountEdge Basics v5 and above
Our specialists are currently investigating a fix as we speak. We apologise for the inconvenience caused, and do appreciate your patience in the meantime.
We'll post an update here when the solution is ready, please feel free to subscribe to this thread to receive email notifications.