Janeharkz
5 years agoContributing Cover User
AO Statutory Reporter - You have not confirmed the upgrade of this client
Client reports are not showing. AO classic ledger was migrated for the 2018 Financial Statements and the 2018 Financial Statements were prepared using the statutory reports.
For the 2019 year a new year was created and the workpapers rolled but there is no access to the reports.
Message showing is "You have not confirmed the upgrade of this client" Click here to run upgrade wizard
Client Error
An unexpected error has occurred. Please check the log file for details.
Reason:
Object reference not set to an instance of an object.
We have had repeated call to MYOB support - issue not resolved.
Please can anyone shed some light on this. It is incredibly frustrating.